Contact Us


(716) 463-7296



PO Box 868
East Aurora, NY 14052

Please phone if you have any questions or concerns about your pet. If we are unavailable, leave a message and we will return your call as soon as possible. (716) 463-7296

If an emergency should arise and it is after hours, or we are unreachable please do not hesitate to contact another local veterinary hospital or an emergency veterinary clinic.


It is our goal to offer pre-scheduled, home care appointments to our clients. We do realize that there will be times when emergency care is requested. We will make every effort to accommodate emergencies, but please be informed that due to scheduling and travel constraints we may not be available to provide emergency care “on demand”. In the event of an emergency call from a non-client, priority will be given to established Fetch The Vet clients. If we are not already occupied with a client and/or we can mobilize to assist with an emergency we will make every effort to do so.

After Hours Emergency Care Facilities

If your pet needs to be seen for an urgent health issue outside of our normal business hours then please seek medical attention at one of the clinics listed below.


Veterinary Emergency Clinic (24hr)

(716) 839-4043

4821 Genesee Street, Cheektowaga, NY, 14225

Grand Island Small Animal Hospital (24hr)

(716) 773-7646

2323 Whitehaven Rd, Grand Island, NY, 14072

Northtowns Veterinary Emergency Services (24hr)

(716) 213-0283

2060 Niagara Falls Blvd Suite B, Tonawanda, NY, 14150


Orchard Park Veterinary Medical Center (24hr)

(716) 662-6660

3930 N. Buffalo St, Orchard Park, NY, 14127

Emergency Symptoms

If you are uncertain whether your pet is experiencing a TRUE emergency, we have provided a short list of symptoms or problems that the American Veterinary Medical Association feels require emergency medical consultation or immediate care.

  • Severe bleeding or bleeding that doesn’t stop within five minutes
  • Choking, difficulty breathing or nonstop coughing and gagging
  • Bleeding from nose, mouth, rectum, coughing up blood, or blood in urine
  • Inability to urinate or pass feces (stool), or obvious pain associated with urinating or passing stool
  • Injuries to your pet’s eye(s)
  • You suspect or know your pet has eaten something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
  • Seizures and/or staggering
  • Fractured bones, severe lameness or inability to move leg(s)
  • Obvious signs of pain or extreme anxiety
  • Heat stress or heatstroke
  • Severe vomiting or diarrhea – more than two episodes in a 24-hour period, or either of these combined with obvious illness or any of the other problems listed here
  • Refusal to drink for 24 hours or more
  • Unconsciousness